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Memory Support and Dementia Care

Phoebe Ministries is the regional leader for memory support services.  Phoebe is currently expanding the dementia care infrastructure to create a well-coordinated network of services, programs, and support for Phoebe residents, caregivers, family members, and the community.

Phoebe offers specialized Memory Support care on each campus to meet the unique needs of individuals in the middle stages of Alzheimer’s disease and other dementias. These dedicated neighborhoods are designed to provide an optimal level of stimulation and support in a setting that encourages enjoyment and quality of life, while maximizing independence and ensuring safety.

The key components to our Memory Support programs include:

Phoebe recognizes that it takes a special kind of person to provide excellent dementia care and that a comprehensive understanding of the medical, psychological, social and spiritual aspects of dementia is necessary as a foundation for excellent care. We are committed to selecting, training, mentoring and monitoring our staff to ensure that they are well positioned to provide the level of excellence in dementia care that Phoebe promises to the individuals we serve. Phoebe provides all new clinical staff with 8 hours of specialized dementia training upon orientation and 4 to 8 hours of additional annual training, depending upon clinical assignment of the staff person. The training provided is designed to enhance the learning experience of the staff through interactive exercises, experiential opportunities for learning and group dialogue about the content.

Homelike Environment
Phoebe Ministries takes pride in maintaining a homelike environment in each of our facilities. We do our best to create a home for each resident, caring about what ‘home’ means to that specific person, while keeping safety in mind for all of the residents.

Activity and Engagement
Our staff engages in a variety of strategies to learn about our residents’ history and preferences so that they can tailor specific activities to their hobbies and capabilities. Based upon these efforts, opportunities for meaningful activity can be created for the individual, which in turn helps to combat depression and isolation and promote quality of life.

Regardless of age, background, diagnosis or life history, quality of life for all people is based upon the quality and meaning of their relationships with others. Phoebe recognizes this fact, and so, has incorporated the important role of relationships into our Phoebe Dementia Care Philosophy.

Excellent Clinical Care
Phoebe is committed to providing exceptional medical, nursing and behavioral health care to our residents. We support and facilitate independent decision making, to the extent the resident is able, and work closely with family members to ensure that clinical interventions are consistent with the preferences and values of the resident.

Our goal is to provide a safe and secure, yet home-like environment for our residents.   Creative uses of technology and research on environmental supports for individuals with dementia, in combination with clear policies informed by common sense, guide our efforts to ensure the safety of our residents with cognitive impairment.

As the region’s leader in services for Alzheimer’s Disease and related disorders, Phoebe is committed to sharing our dementia care and behavioral health expertise with others in the aging services and long term care industry. Our staff is available to communicate research, teach best practices, and provide consultation to other providers in support of their efforts to enhance care for their residents and clients. Phoebe consulting services include:Mental Health Consulting Services, Training Programs for Cognitive Impairment, and Memory Support Program Development.

Phoebe Ministries operates seven dedicated memory support communities, all of which have achieved the Alzheimer’s Foundation of America’s Excellence in Care distinction. To date, the Alzheimer’s Foundation of America has awarded this distinction to 54 communities. Phoebe is the first organization in the country to achieve this distinction across all of its memory support communities. Phoebe was also the first organization in Pennsylvania to achieve this status, and currently operates seven of the fifteen communities statewide with the distinction.*
*As of March 2016


Learn more about our dedicated neighborhoods for memory support by clicking the links below:

Phoebe Berks Village Gardens
The Cottage at Phoebe Richland
Bridgeways and Legacy Place at Phoebe Allentown
Phoebe Wyncote


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1.800.453.8814 | General Phone 610.435.9037 | 1925 W Turner St., Allentown, PA 18104

Phoebe does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender identity, age, national origin (ancestry), disability, marital status, sexual orientation or military status in any of its activities or operations.
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