Scott R. Stevenson
Scott R. Stevenson was appointed President/CEO in June 2008. In his present position, Mr. Stevenson is responsible for the operations of all the entities, subsidiaries, partnerships and programs of Phoebe Ministries. He leads in conjunction with our Governing Board the development of the strategic vision for the organization.
In addition, he serves as President of the organization’s Reciprocal Risk Retention Group. His 25 years of financial and operational experience have been across the continuum including Acute Care, Long term Care, and Community Based Services.
Prior to his appointment, Mr. Stevenson was Chief Financial Officer of Graduate Hospital, Philadelphia, Pennsylvania, and prior to that served as Vice President of Financial Operations for Diakon Lutheran Social Ministries. He holds a Bachelor’s Degree in Accounting and an MBA in Healthcare Systems Management. In addition, he passed the CPA exam in Pennsylvania in 1994.
Lisa B. Fichera was appointed Executive Vice President and Chief Operating Officer in September, 2011. In this position, she is responsible for the overall management of Health Care Services, Pharmacy Services operations, Marketing, Human Resources Administration, Retirement Housing Operations and Pastoral Care Services. Lisa also serves as the staff liaison to the governing board and board committees and is a member of the subscriber committee for the Phoebe Reciprocal Risk Retention Group.
In 2004, Lisa worked in the set up and establishment of the Phoebe Reciprocal Risk Retention Group. This insurance company of Phoebe Ministries provides general and professional liability coverage for the organization. Lisa’s previous roles at Phoebe included Executive Vice President, Administration and Health Care Services, and Senior Vice President, Administration for Phoebe Ministries. Prior to these appointments, she served as Vice President, Human Resources from December 1994 through April 1999.
Lisa received a Bachelor of Arts degree from Salem College in December 1977 and is a graduate of the Council for Health and Human Services Ministries of the United Church of Christ’s Faith Based Leadership Institute.
Fichera is a member of the Society for Human Resources Management, and serves as the Chair of the Personnel Committee for the Lehigh Conference of Churches.
Mary Kay McMahon
Senior Vice President, Health Care Services
Mary Kay McMahon, RN, MHA, NHA was appointed Senior Vice President, Health Care Services for Phoebe Ministries in July 2017.
In this role, McMahon provides oversight, direction, and strategy to support innovation and the delivery of services at Phoebe’s four Continuing Care Retirement Communities.
She leads the clinical teams on quality initiatives and provides strategy and guidance with operational improvement programs to best position Phoebe’s clinical service offerings for the future. With this appointment her role will expand to include oversight of the regional support services within the organization including rehabilitation services and dementia services and programming. McMahon has been with Phoebe since 1996 and has served in various capacities during her tenure, most recently as Vice President, Health Care Services since 2016, with prior roles as the Executive Director of Phoebe Berks (2012-2016), and Nursing Home Administrator of Phoebe Richland (2002-2012). Prior to joining Phoebe, she had many years of nursing management experience in acute care hospital settings.
McMahon resides in Allentown with her husband, Joe, and holds a Bachelor of Science in Health Arts and a Master of Science in Health Services Administration from the College of St. Francis in Joliet, IL. She earned her nursing diploma at Pittston Hospital School of Nursing.
Chief Financial Officer
Robert “Bob” Richards, CPA, was appointed Chief Financial Officer for Phoebe Ministries in July 2017. His primary responsibility is to establish and guide Phoebe’s financial policies and direction. In his new role, he will also oversee the business office and facilitate Phoebe’s partnership with Comforting Home Care by Phoebe. Additionally he works closely with the Audit, Finance and Investment Committee, a sub-committee of the organization’s Governing Board, on strategic initiatives under consideration. Richards is also responsible for directing Phoebe’s Finance, Materials Management and Information Technology departments.
Richards was appointed Senior Vice President of Finance for Phoebe Ministries in 2015. Prior to that, Richards served as Vice President of Finance/CFO of Good Samaritan Health System in Lebanon, PA and before that was the Vice President of Finance at Montgomery Hospital in Norristown. He has significant experience in the capital markets, self-insurance, strategic planning, and managing strategic relationships.
Richards resides in Lebanon with his wife, Anne, and graduated from Philadelphia University (formerly known as Philadelphia College of Textiles and Sciences) with a Bachelor of Science degree in accounting. He is a past chair of the Lebanon Valley Chamber of Commerce and past treasurer of Cornwall – Lebanon School District’s Falcon Foundation. He currently chairs the audit committee and serves on the finance committee and the Subscribers Advisory Committee for CHART, a Hospital owned malpractice risk retention group.