Compassion in Action
Thursday, September 28, 2023 Announcement:
FAQs about Happy: FREE Wellness Benefit for Phoebe Employees
What is Happy’s Mission/Purpose?
Happy is a unique wellness company pioneering frictionless mental health — an approach to mental health support that removes every major barrier preventing many people from accessing the essential ingredient of mental health: emotional support. Emotional support gives us the critical sense that we matter, decreases our anxiety and stress, prevents burnout, lengthens our life, decreases our risk of succumbing to numerous health issues, and enables us to better support our family members, friends and colleagues.
Happy’s key innovation is realizing that a series of obstacles – friction – impede tens of millions of Americans, including millions of nurses and other front line workers, from accessing emotional support.
These obstacles include a person seeking support having to realize they’re struggling, identify available resources, connect their struggle to a particular resource, download an app, register, make an appointment, wait for an appointment, and raise their hand and say, “I need help.”
Only a small percentage of people (2 – 3%) successfully navigate these obstacles and reach out for support — which is why Happy doesn’t wait for people to reach out for support.
Instead, Happy reaches out to them.
Happy’s proactive engagement model and first-in-class peer network (Happy’s “Support Givers”) are catalyzing higher adoption rates than any mental health service in the country, significant and measurable reductions in isolation, anxiety and depression, and partnerships with some of the largest health insurers, hospital systems and governmental agencies in the country.
Put simply, when Happy partners with an organization, a significant percentage of employees (or patients or members, as applicable) feel happier and healthier.
Happy’s frictionless engagement model is the foundation of Happy’s mission to create a more supportive culture, where emotional support is delivered to people around-the-clock, and where people are taught and inspired to better emotionally support each other.
Who Does Happy Serve?
Happy focuses on people on the “front lines” and the “back of the lines” – but as Happy’s model gains traction, the company is quickly supporting a universal audience: Young adults and older adults, people who identify with every gender, sexual orientation and ethnicity, nurses, doctors, therapists, mothers, fathers, scientists, programmers, musicians, active duty Service Members, Veterans and many more.
Our callers include people who have tried therapy and many people who haven’t embraced traditional therapy — but who enjoy connecting with caring peers and who appreciate having completely confidential support delivered to them proactively.
Who Are Happy’s Support Givers?
Happy’s Support Givers are a growing community of extraordinary individuals with backgrounds in healthcare/caregiving – including nurses, teachers, social workers and professional caregivers – who are specifically chosen for their exceptional abilities to provide emotional support.
What Do Happy’s Support Givers Do?
Happy’s Support Givers listen, comfort, encourage, and above all, care. They have nowhere else to be but deep in conversation. They love connecting with, hearing the stories of, and lifting up other people — in a safe and judgment free space, where callers can open up about the private matters, personal and professional, that they often don’t discuss with others.
How/When/Why Would You Use Happy?
Whenever you want someone to talk to about anything on your mind. Happy is for when you’re feeling down or disconnected, frustrated or hopeless, overwhelmed or overworked. You might be feeling great and want to share all about it, you might just want to vent, and you might want to share a burning thought with someone new who would love to hear about it.
How do I use Happy as a Free Wellness Tool?
Happy is very easy to use. If you’re receiving this email, Happy’s Support Givers will be proactively reaching out to you by phone over the next few months — simply to check in on you and see how you’re doing. Your conversations with Happy are 100% confidential, and all you have to do to use Happy is answer their call or, if we miss you, respond to our text message and/or voicemail.
The Support Giver who reaches out to you will be available to you at most times of day or night — we encourage you to text or call them anytime, just as you would a best friend or loved one. They want to hear your story and whatever else is on your mind.
Another great thing about Happy is that we offer unlimited support – that means you never have to worry about overusing the service. Happy and HCA want you to connect with Happy’s Support Givers as often as you want (every day, if you want) over the next few months.
What If I Want to Try Happy Before They Reach Out to Me?
Great question – click HERE to move to the front of the line, and we will add you to our VIP list. If you don’t take advantage of this option, absolutely no worries – Happy will check in with you shortly, sometime over the next few weeks.
What If I Don’t Want Happy to Reach Out to Me?
If you don’t want Happy’s Support Givers checking in on you, click HERE and they will remove you from their list.
For More Information about Happy please visit happythemovement.com or text Happy directly at (858) 367-3001 to ask any questions you may have — or to set up an appointment with a dedicated Support Giver at a time that works best for you. Happy is here to make it easy for you to access compassionate support anytime you need it.
Thursday, July 27, 2023 Announcement:
Join your Phoebe coworkers and FIND YOUR CALM!!!
Or you can follow the instructions below to gain full access to Calm and get started to get started:
- Visit this link: https://www.calm.com/b2b/phoebe-ministries/subscribe.
- Sign up with your personal email address (or log in to an existing account)
- Validate using your PHOEBE email address.
Once complete, you can download the Calm app and log into your new account.
Your subscription includes FREE accounts for 5 dependents. Once you have logged in, you can add dependents over the age of 16.
*NOTE– IF YOU ALREADY HAVE A SUBSCRIPTION TO CALM, GO TO YOUR SETTINGS AND LINK YOUR ORGANIZATIONAL SUBSCRIPTION.
Friday, July 7, 2023 Announcement:
We’re so glad you’re logging on to CALM!
Many of you have been asking how to add dependents from the CALM app.
Here are the steps!
Step 1
Once you have activated your employer-provided subscription, you will have access to the ‘Manage Dependents’ button under the “Manage Subscription” page inside your Calm account from the web platform at www.calm.com. This feature is not available in the mobile app.
Step 2
Click on the ‘Manage Dependents’ button to be taken to a new page where you can manage the dependents on your Calm Business benefit using the ‘Invite Dependents’ button.
Step 3
Copy and paste the invitation link to share it directly with your chosen dependents. You may also use the ‘Email Link’ button to email your dependents the link directly from your Calm account. Please ensure your dependents have the most up-to-date version of the Calm app downloaded on their mobile device.
Monday, July 3, 2023 Announcement:
We are excited to introduce the Calm app as our newest benefit! All employees are eligible for a free Calm Subscription.
Calm is the world’s #1 sleep, meditation, and relaxation app. Whether you have 30 seconds or 30 minutes, Calm’s diverse content library offers resources to suit your schedule and needs. Explore guided meditations and specialized music playlists to help with stress and focus, mindful movement video and audio, relaxing Sleep Stories, tailored content for children, wisdom-filled masterclasses led by experts, and much more.
Follow the instructions below to gain full access to Calm and get started to get started:
- Visit this link: https://www.calm.com/b2b/phoebe-ministries/subscribe.
- Sign up with your personal email address (or log in to an existing account)
- Validate using your PHOEBE email address.
Once complete, you can download the Calm app and log into your new account.
Your subscription includes FREE accounts for 5 dependents. Once you have logged in, you can add dependents over the age of 16.
Your Calm subscription gives you unlimited access to the full content library at calm.com and in the Calm app. Sign up for a live Calm App Webinar to learn more.
Please note that Calm only shares aggregated user data. For more information, see their privacy policy at calm.com/privacy.
If you are unable to access your free account, please contact [email protected]. Please see your campus Compassion in Action representative for any questions!
Tuesday, June 20, 2023 Announcement:
If you could not attend “Navigating Overwhelming Times: How Not to Lose Your Mind at Work” with Laura van Dernoot Lipsky, founder and director of The Trauma Stewardship Institute, you can now see it on Relias.
Go to your Relias account, click Course Library, then search for Navigating Overwhelming Times.
Monday, June 12, 2023 Announcement:
Thank you to all who participated in the live virtual session with author and trauma expert Laura van Dernoot Lipsky. Laura shared her direct contact information live, as well as other resources. Below is the information she shared.
Laura’s contact information: [email protected]
Here is the website for The Trauma Stewardship Institute
Please click on the picture below for a link to her podcast:
All campuses will use Laura’s Tiny Survival Guide and other real-life suggestions during one-on-one interactions and team meetings. If you attended, we encourage you to use your handouts.
NEW THIS WEEK!
Allentown will be the first to experience the Compassion Resilience Toolkit presented by the United Way of the Greater Lehigh Valley. This toolkit, introduced in smaller group settings, offers information, activities, and resources for organizational leadership and staff to understand, recognize, and minimize the experience of compassion fatigue and to increase compassion resilience.
Your FIA Team will bring Compassion Resilience to Berks, Richland, and Wyncote in the next few weeks! Look for sign-up sheets soon!
Monday, June 5, 2023 Announcement:
Join Us for “Navigating Overwhelming Times: How Not to Lose Your Mind at Work” with Laura van Dernoot Lipsky this week!
Lipsky is the founder and director of the Trauma Stewardship Institute and author of Trauma Stewardship: An Everday Guide to Caring for Self While Caring for Others and The Age of Overwhelm: Strategies for the Long Haul.
Please see your supervisor or FIA Team Member to sign-up for one of the following LIVE VIRTUAL presentations that will be held across all four campuses.
These sessions will be held on:
Tuesday, June 6, at 2:00 p.m.
Wednesday, June 7, at 2:00 p.m.
Thursday, June 8, at 10:00 p.m.
We will ensure we have coverage so that you can attend! Please watch this short video to find out more about Lipsky and the Trauma Institute:
Thursday, June 1, 2023 Announcement:
You told leadership that you and your peers needed mental, emotional, and spiritual support following the COVID-19 pandemic.
Supported by Phoebe’s leadership team, a group of your peers created a support program – Compassion in Action.
So what exactly is Compassion in Action? Watch this video to find out:
Compassion in Action will kick off on every campus with LIVE VIRTUAL presentations on June 6, 7, and 8 by Laura van Dernoot Lipsky, founder and director of The Trauma Stewardship Institute and author of Trauma Stewardship: An Everyday Guide to Caring for Self While Caring for Others.
Please see your supervisor or an FIA Team Member to sign-up for one of the following times:
Tuesday, June 6 at 2:00 p.m.
Wednesday, June 7 at 2:00 p.m.
Thursday, June 8 at 10:00 p.m.