Thank you for filling out the connecting hearts video form to schedule a video call with your loved one; this is your confirmation.

In the instance of your time request not being available, Phoebe staff will reach out to you to reschedule. *Please note that we request 24 hours notice for your requested call time to allow staff to accommodate requests. Phoebe staff will send you a link via email a few minutes before the scheduled call time to start the Connecting Hearts Zoom video, so please have your email open and be available at the scheduled time.

Please download the Zoom app on your computer and/or smart device before your scheduled video call.
–Instructions to download Zoom app to your Windows desktop
–Instructions to download Zoom app to your Apple device
–Instructions to download Zoom app to your Android device

Since Zoom and other similar video call programs are experiencing increased use during this time, please excuse any technical difficulties that may occur.