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Dementia Care Excellence Team

Phoebe Ministries maintained a commitment to excellence in dementia care long before the Center for Excellence in Dementia Care was launched in 2012. That commitment has been evidenced first and foremost by the array of Phoebe professionals with specialized expertise in dementia care. Staff with specialized training related to dementia and memory support care and a particular commitment to serving individuals with dementia have been strategically positioned across Phoebe’s campuses and professional disciplines and serve to support each campus’ dementia care initiatives. In addition, these dementia professionals currently serve as advisers to the Phoebe Center for Excellence in Dementia Care as members of the Dementia Care Excellence Team.

The Dementia Care Excellence Team has been instrumental in guiding the planning, launch and development of the Phoebe Center for Excellence in Dementia Care. This team identified the priority areas targeted by our original signature initiatives, provided leadership to the committees responsible for launching each signature initiative and continues to monitor the evolution of the Center for Excellence in Dementia Care.

Members of the Dementia Care Excellence Team include:

  • Wendy Hildenbrandt, Director of Nursing, Phoebe Allentown
  • Jennifer Howanitz, Director of Rehabilitation Services, Phoebe Allentown
  • Carol Kester, Director of Social Services, Phoebe Allentown
  • Pam Kleckner, Director of Memory Support Community Life Services, Phoebe Allentown and Community Life Dementia Specialist, Center for Excellence in Dementia Care
  • Cheryl Miller, Dementia Care Training Specialist, Center for Excellence in Dementia Care
  • Amy Nelson, Personal Care Administrator, Phoebe Berks
  • Beth Byler, Director of Nursing, Phoebe Berks
  • Connie Quier, Community Life Specialist for Memory Support, Phoebe Richland
  • Cynthia Townsend-McHerrin, Director of Social Services, Phoebe Wyncote
  • Michelle Ward, Director of Community Life Services, Phoebe Wyncote

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